Bookings
Let customers book through web, SMS, voice, walk-in, marketplace, or agent channels. Kova supports public booking pages, SMS booking, voice booking, walk-in booking, customer self-management, and reschedule, cancel, and confirm links.
Keep every chair booked without working the phone.
Kova is an AI front desk and scheduling OS for appointment-based businesses.
Kova handles bookings, reschedules, reminders, walk-ins, customer messages, follow-ups, and revenue recovery so teams can focus on service.
Book a demo to see Kova in action.
Your AI front desk, always on.
Kova answers customer texts and calls, books appointments, handles reschedules, manages walk-ins, sends reminders, and follows up automatically.
Customer coordination is stealing time from your team.
Kova handles questions like same-day availability, after-hours openings, reschedules, walk-ins, staff preference, and wait time automatically in the business's style.
Product pillars
Customer communication
Kova responds to customer requests instantly and escalates when needed. It supports inbound SMS handling, voice webhooks, reply matching, booking-link replies, post-no-show outreach, and reminder delivery.
Revenue recovery
Kova fills empty slots before they become lost revenue with gap detection, matching, gap-fill offers, rebooking predictions, abandoned booking recovery, and no-show recovery.
Business autopilot
Kova gives owners and staff real-time intelligence and control with autopilot policies, manual override, rollback actions, schedule rebalancing, revenue forecasting, dynamic pricing recommendations, and staff dashboards.
How Kova works
- A customer texts or calls with a booking request.
- Kova checks service, staff, resources, policies, and availability.
- Kova offers available times and books the confirmed appointment.
- The calendar updates and staff gets notified.
- If a customer cancels, Kova detects the gap, ranks likely customers, sends offers, fills the slot, and tracks recovered revenue.
Integrations and current tools
Already using another booking, calendar, or business management provider? Start with Kova as your AI front desk. When ready, Kova can power booking, scheduling, customer management, payments, and day-to-day operations end to end.
Autopilot controls
Owners choose what Kova can automate, set approval rules, escalate uncertain conversations, review pricing and incentive recommendations, override or roll back actions, and see what Kova did and why.
Dashboards and insights
Kova tracks appointments booked, messages handled, cancellations recovered, revenue recovered, no-shows followed up, customers rebooked, staff utilization improved, and manual escalations avoided.
Industries
Kova is built for barbershops, salons, nail salons, med spas, spas, wellness studios, massage studios, and fitness studios.
Frequently asked questions
Does Kova replace my existing booking software?
Kova can work on top of your current booking, calendar, or business management provider as an AI front desk, then power booking, scheduling, customer management, payments, and operations when you are ready.
How does Kova communicate with my customers?
Kova handles customer conversations over SMS and voice in your business's style. It can book, reschedule, answer common questions, send links, and escalate conversations that need a person.
What kinds of businesses is Kova built for?
Kova is designed for appointment-based service businesses including barbershops, salons, nail salons, spas, med spas, wellness studios, massage studios, and fitness studios.
See Kova in action
Book a demo and see how Kova keeps your schedule moving as an AI front desk and scheduling OS for your business.
Email nithin@heykova.ai to request early access.